Shipping policy
Shipping Policy
Last updated: August 2026
Thank you for shopping with KODA. We currently ship to customers within the 48 contiguous United States. Please review the information below regarding order processing, shipping times, shipping rates, and order tracking.
SHIPPING DESTINATIONS
KODA currently ships only to the 48 contiguous United States.
At this time, we do not ship to:
- Alaska
- Hawaii
- U.S. territories
- P.O. Boxes
- APO/FPO military addresses
We may expand our shipping destinations in the future.
FULFILLMENT LOCATIONS
KODA uses multiple fulfillment locations.
Depending on product availability and inventory location, your order may be fulfilled from:
- Our U.S. warehouse
- Our fulfillment location in China
The fulfillment location may vary by product.
ORDER PROCESSING TIMES
Processing time refers to the time required to prepare your order before it is handed over to the carrier.
U.S. Warehouse Orders:
Approximately 2 business days.
China-Fulfilled Orders:
Approximately 4 business days.
Processing times are estimates and may vary during weekends, holidays, promotional periods, or periods of unusually high order volume.
ESTIMATED TRANSIT TIMES
After an order has been shipped, estimated transit times are:
U.S. Warehouse Orders:
Approximately 5 days.
China-Fulfilled Orders:
Approximately 10 days.
These transit times do not include order processing time.
All delivery times are estimates and are not guaranteed delivery dates. Carrier delays, weather conditions, holidays, address issues, or other circumstances outside KODA's reasonable control may affect delivery times.
SHIPPING RATES
Standard Shipping:
$8 USD per order.
Free Standard Shipping:
Orders of $70 USD or more qualify for free standard shipping within the 48 contiguous United States.
The applicable shipping charge will be displayed during checkout.
EXPRESS SHIPPING
Express shipping may be available for certain orders upon request.
If you require expedited delivery, please contact KODA Customer Support before placing your order so we can confirm availability and pricing.
Email:
koda@petclothesvendorshopping.com
Express shipping availability and pricing may vary depending on the product, fulfillment location, destination, and carrier availability.
SPLIT SHIPMENTS
Because KODA fulfills products from multiple locations, items within the same order may be shipped separately.
For example, one item may be shipped from our U.S. warehouse while another item may be fulfilled from China.
If your order is split into multiple shipments:
- Your items may arrive on different dates
- You may receive more than one package
- You may receive separate tracking numbers for each package
If only part of your order arrives first, please check your shipping confirmation and tracking information for additional shipments.
ORDER TRACKING
Once your order has shipped, tracking information will be provided when available.
If your order is shipped in multiple packages, you may receive a separate tracking number for each shipment.
Please allow some time after shipment for the carrier's tracking system to update.
DELIVERY ISSUES
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around the delivery location and contact the carrier.
If you still need assistance, please contact KODA Customer Support.
CONTACT US
For questions about shipping, tracking, or your order, please contact:
KODA Customer Support
koda@petclothesvendorshopping.com